PRIVACY & COOKIE POLICY
WHO WE ARE
The processing of your personal data is carried out by the Money Education Foundation (MEF) as the ‘Data Controller’. This means that Money Education Foundation makes decisions about the use and management of your personal data and is accountable for those decisions.
Money Education Foundation
Money Education Foundation is a charity registered in England and Wales with charity number 1211989.
HOW TO CONTACT US
If you have any questions regarding this Privacy Statement or the handling of your data, please contact the Data Protection Officer by email at info@MEF.Charity or by post to:
The Data Protection Officer
Silverstream House
45 Fitzroy St
Fitzrovia
London
W1T 6E
PURPOSES OF PROCESSING YOUR PERSONAL DATA
We need to collect, use, and store your personal data to administer engagement, to manage our organisation, and to meet our legal obligations. The type of data being processed will differ from the nature of the process and purpose. Sections below specifies the types of data collected, purpose and how we process your data.
HOW WE COLLECT YOUR DATA
We obtain your data from
a) Provided directly by you
b) Third-party sources such as
Payment processors or financial institutions
Donor management platforms
Fundraising partners or agencies as telemarketing providers.
Social media platforms (if you have chosen to connect or interact with us through these channels)
Publicly available sources (such as public databases, social media profiles, or news articles)
Google services (such as Google Analytics, Google Ads, or other Google platforms utilized by our organization for data collection)
c) Data generated through your interactions with our platforms or services
d) Data collected through cookies or similar technologies when you interact with our website or digital assets
e) Data obtained through surveys, feedback forms, or other voluntary submissions
HOW WE USE YOUR DATA WHEN YOU CONTACT US
If you email, phone or write to us we will record your contact details and your correspondence in order to provide a response to you. When we use personal data in this way to support administration of the organisation, in data protection terminology our lawful basis is ‘legitimate interest’.
HOW WE USE YOUR DATA WHEN YOU attend a workshop held by US
If you receive education from MEF, we may hold and manage your personal data that is specific to your situation. This is usually when we collect the data from you, or if you provide us with any personal data whilst participating in a work shop or training activity.
The type of data that we collect will depend on the circumstances, but usually will include your contact details, your family or household situation, information about your employment or education, and income and financial aspirations and short term goals. This information will help us to assess how we can support you. Sometimes we may ask for information to confirm your identity.
We may ask to record your story through words, photo, film, or sound to tell people about the work we are doing, and the positive impact it is making, and to raise money and support to further help us. We always ask for consent when we use personal data in this way.
We also use your personal data when we monitor how our programmes are working, and to check on their impact. Sometimes we carry out more in-depth research to identify improvements and to support our advocacy work through research. If you are invited to take part in research, you will be provided with more detailed information on that separately.
We may work with other organisations, and we may share information with them to make sure that support is delivered in the most effective way possible, and is not duplicated. If we are going to share your personal data with other organisations we will let you know.
If you have any questions about how your data is being used and managed you can contact dpo@MEF.charity.
HOW WE USE YOUR DATA WHEN YOU ENGAGE WITH US ON SOCIAL MEDIA
Depending on the nature of the engagement Money Education Foundation and the platform providers may process your personal data including your profile information, the content you provide, and your online activity and connections to reach you and identify other similar people like you on social media who we believe would be interested in MEF, and to show them MEF content.
Our social media platforms include Facebook, X, Instagram, TikTok and YouTube. Please read the privacy information on the relevant platform. You should also be able to adjust your own account settings on each platform to manage data sharing, privacy and visibility.
HOW WE USE YOUR DATA WHEN YOU MAKE A DONATION
When you make a donation to MEF, we use the personal data that you provide to process your payment and to keep a record of your support. When we use personal data in this way to meet our charitable aims, in data protection terminology our lawful basis is ‘legitimate interest’.
We record your name and contact details, and the type and amount of your donation in our donor database and email management system.
We use a payment processing company that is compliant with Payment Card Industry Data Security Standards (PCI-DSS) to ensure your bank and card details are secure.
We will keep in touch with you by email from time to time to keep you up to date on the impact of your donation, the work we do, and how to get involved through campaigning. You can choose not to receive these emails when you make your donation, and you can also ‘unsubscribe’ at any time by following the link in the emails.
We will not share your contact details with other organisations to use for their own marketing purposes without your prior consent.
We keep a record of financial transactions for 6 years to comply with UK legislation. We keep other records on an ongoing basis to manage our relationship with you. We keep data retention regularly under review.
If you make a significant donation, we may need to carry out checks including on the sources of the funds and any business or other interests that you have. We do this to protect the reputation of Money Education Foundation, and to meet legal and regulatory requirements. When we use personal data for this purpose, in data protection terminology the lawful basis is ‘legal obligation’.
If you have any questions about being a supporter or making a donation please get in touch with us and we will be happy to help.
HOW WE USE YOUR DATA WHEN YOU PARTICIPATE IN RESEARCH
When you participate in a research project being run or commissioned by us, we will provide you with detailed Participant Information . You will be given the time necessary to voluntarily agree to participate.
We may ask your consent to process your data or we may rely on another lawful basis depending on the nature of the study. If we rely on consent, you can withdraw this at any time. We will explain how to do this in the Participant Information.
If we work with other individuals or organisations, such as universities, and information is shared about you, this will be on a need to know basis and we will inform you in the Participant Information given to you. We will also explain how the research outcomes will be used and shared.
HOW WE USE YOUR DATA If YOU work or volanteer FOR US
Applicants and employees are provided with a separate Privacy Statement at the appropriate point in the recruitment process. If you are an employee, you will be able to access the full employee privacy notice on the intranet and your contract of employment.
KEEPING YOUR PERSONAL DATA SECURE
Money Education Foundation implements measures to ensure that your information is kept secure. We have a dedicated Information Security team which oversees technical measures to protect and monitor our IT systems, and ensures that access to personal data is controlled. All of our team undertake mandatory data protection and information security training.
If we engage other organisations to process data on behalf of Money Education Foundation we will check that they have appropriate measures in place for data security, and that they have contracts in place to ensure that they only act under our instructions.
We have systems and procedures in place to manage incidents which involve data, and we comply with requirements on data breach notification to regulators.
YOUR PERSONAL DATA RIGHTS
You have rights over your personal data. You can ask us to:
- correct anything that isn’t accurate
- stop using your personal data (in some circumstances)
- delete your personal data (in some circumstances)
- give you a copy of your personal data
You can make a request by:
- emailing DPO@MEF.charity
You can make a request at any time. We will respond at the latest within one month. If in exceptional circumstances we need longer to respond we will explain this to you. If you make a request, we will usually ask you to provide some identification.
If you are not satisfied with how Money Education Foundation has handled your personal data, or how we have responded to a request, you also have the right to make a complaint to the Informational Commissioner’s Office (ICO), the regulator for data protection in the UK. You can do this online.
If you are a donor or you have signed a petition you can always unsubscribe using the link in our emails or else change your communications preferences.
DATA SHARING
In some circumstances it may be necessary for us to share personal data with other organisations. If we are able to do so, we will be transparent about this. There may be limited circumstances where that is not possible, for example if there are concerns about your welfare or the welfare of someone else, or if we need to comply with a legal obligation.
We will not share personal data with other organisations to use for their own marketing purposes without your prior consent.
DATA RETENTION
We will only keep your personal information for as long as it’s necessary to meet the purpose that it was gathered for and for related purposed, and in some cases to meet specific requirements set out in legislation or regulations.
INTERNATIONAL TRANSFER of data for processing
If the processing of your data involves transfer to a jurisdiction not recognised as providing an ‘adequate’ level of protection of personal data, we will identify an appropriate mechanism to safeguard your data and to comply with the UK or other applicable legislation.
Changes to this privacy notice may be made from time to time. Please check back.
COOKIE POLICY
Detailed below is Money Education Foundation’s cookie policy.
WHAT ARE COOKIES?
Cookies are small files, typically of letters and numbers, downloaded on to a device when you access certain websites or emails, including Money Education Foundation’s website. Cookies allow a website to recognise your device.
For more information see: www.allaboutcookies.org
DO WE USE COOKIES?
Yes. We use strictly necessary, performance, functionality and targeting cookies on our website. We have assessed our cookies based on the ICC Cookie Guide (www.international-chamber.co.uk/blog/2012/04/02/launch-of-icc-uk-cookie-guide).
We use Google Analytics to understand how people use our website so we can make it more effective. Google Analytics collects anonymous information about what people do on our website, where they’ve come from, and whether they’ve completed any tasks on the site, for example, applying for a job. Google Analytics tracks this information using cookies and JavaScript code.
Website statistics analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Google’s Analytics overview.
Third party cookies
You may notice some cookies that are not related to the Money Education Foundation’s website whilst visiting www.MEF.charity. Some of our pages contain embedded content such as YouTube video, X feed, Facebook likes or Google plus share, and you may receive cookies delivered from these websites. MEF does not govern the publication of third party cookies. To understand more about their cookies and privacy statements, please visit the relevant sites.
Some of our cookies will remind you about our work and how you can help after you have left the website. These are the targeting/advertising cookies we use. It is a useful tool for us to keep public awareness of our campaigns and how they can be supported.
If you do not want cookies to be stored on your PC or device it is possible to disable this function without affecting your navigation around the site.